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SOC 2 vs ISO 27001: Choosing the Right Framework

SOC 2 vs ISO 27001: Choosing the Right Framework

Robert Fox
July 20, 2023
5 min read

SOC 2 and ISO 27001 are two major frameworks for information security, but they serve different purposes. SOC 2 focuses on specific systems handling customer data, while ISO 27001 takes a broader approach by evaluating an organization's entire security management system. Here's a quick breakdown:

  • SOC 2: Popular in North America, especially for SaaS and cloud service providers. Results in an attestation report, not a certification. Flexible controls tailored to specific systems.
  • ISO 27001: Globally recognized, ideal for multinational businesses. Provides a formal certification for an organization's security management system. Structured framework with detailed documentation.

Key Differences:

  • Outcome: SOC 2 gives an attestation; ISO 27001 provides certification.
  • Scope: SOC 2 targets specific services; ISO 27001 covers the entire organization.
  • Geography: SOC 2 is common in the U.S.; ISO 27001 is widely accepted worldwide.

Quick Comparison:

Aspect SOC 2 ISO 27001
Focus Customer data systems Entire organization’s security
Outcome Attestation report Certification
Region Primarily U.S. Global
Control Flexibility Customizable Structured
Duration Varies, often months Certification valid for 3 years

Choosing the right framework depends on your business model, target audience, and goals. U.S.-focused businesses often start with SOC 2, while global organizations may prefer ISO 27001. Some companies pursue both for maximum credibility.

SOC 2 vs ISO 27001: Which One Do You Need in 2025?

Main Differences Between SOC 2 and ISO 27001

Let’s dive deeper into how SOC 2 and ISO 27001 differ. These distinctions can help you decide which framework aligns best with your organization’s needs. Below, we break it all down by key aspects.

Scope and Focus Areas

SOC 2 is built around the Trust Services Criteria, emphasizing five principles: Security (mandatory for all SOC 2 audits), Availability, Processing Integrity, Confidentiality, and Privacy. It’s particularly suited for service organizations like SaaS providers, cloud services, and other tech businesses that manage customer data.

ISO 27001, on the other hand, revolves around a complete Information Security Management System (ISMS). It outlines 114 controls across 14 categories, touching on everything from human resources security to incident management, supplier relationships, and business continuity.

Here’s the key difference: SOC 2 zeroes in on specific systems that handle customer data, while ISO 27001 takes a broader look at the organization’s entire security framework. For instance, a fintech company might use SOC 2 to assess its payment processing system, while ISO 27001 would evaluate the security of the entire organization.

Attestation vs. Certification Process

The two frameworks also differ in how they validate compliance. SOC 2 results in an attestation report prepared by an independent Certified Public Accountant (CPA) firm. This process can take several months and varies depending on whether you’re pursuing a Type I (point-in-time) or Type II (ongoing) evaluation.

ISO 27001 involves a formal certification process conducted by an accredited certification body. This process includes a two-stage audit: the first stage checks your documentation and ISMS design, while the second stage evaluates how well your controls are implemented and functioning. If successful, you’ll receive certification valid for three years, with periodic surveillance audits to ensure continued compliance.

Regional vs. Global Use

SOC 2 is highly popular in North America, especially among U.S.-based service providers in the tech sector. However, its recognition tends to be more limited outside of North America.

ISO 27001, by contrast, is recognized globally. It’s widely adopted across Europe, the Asia-Pacific region, and increasingly in North America. For organizations operating internationally or serving global markets, ISO 27001’s global acceptance can be a major advantage.

Control Requirements and Structure

SOC 2 offers a lot of flexibility in how you implement controls. While the framework defines criteria that must be met, it allows organizations to design controls that fit their specific business models, technologies, and risk profiles.

ISO 27001 takes a more structured approach, with its Annex A controls serving as a guide. Organizations can exclude certain controls if they’re not relevant, but they must provide clear justifications. A thorough risk assessment is required to determine which controls are necessary. ISO 27001 also mandates detailed documentation of your ISMS, including policies, procedures, and regular reviews.

To make things clearer, here’s a quick comparison:

Aspect SOC 2 ISO 27001
Primary Focus Service-specific Trust Services Criteria Organization-wide ISMS implementation
Outcome Attestation Report Certification
Duration Several months (varies by process) Several months with ongoing audits
Validity Requires periodic renewal Certification valid for three years
Geographic Strength Primarily North America Globally recognized
Control Flexibility Customizable approach Structured framework with defined rules
Cost Depends on size and complexity Depends on organizational complexity

Each framework has its strengths, and the best choice depends on your organization’s goals, audience, and operational reach.

Common Ground Between SOC 2 and ISO 27001

SOC 2 and ISO 27001 may differ in their approaches and implementation, but they share a common purpose: safeguarding information and building trust. By understanding their similarities, organizations can see how these frameworks complement one another, working toward the same overarching security goals. Together, they form an essential part of a well-rounded security strategy.

Shared Goals

At their core, both SOC 2 and ISO 27001 aim to protect sensitive information and foster trust. They emphasize structured, proactive security measures instead of relying on reactive or ad-hoc approaches.

A key principle for both frameworks is risk-based thinking. Organizations are required to conduct thorough risk assessments to identify potential threats, vulnerabilities, and impacts. Based on these findings, they implement controls tailored to their specific risk environment.

Another shared focus is continuous improvement. Security is not treated as a one-time task in either framework. For example, ISO 27001 mandates ongoing monitoring, regular management reviews, and internal audits to ensure that security practices remain effective over time.

Both standards also highlight the importance of management commitment and accountability. Leadership plays an active role by supporting security initiatives, allocating resources, and integrating security into broader business decisions.

Finally, both frameworks prioritize customer trust and transparency. SOC 2 reports and ISO 27001 certifications serve as external validation of an organization’s security posture. These credentials can set businesses apart in competitive markets and are often critical for securing enterprise-level contracts.

These shared goals naturally translate into overlapping control requirements, which are explored in more detail below.

Similar Controls and Policies

SOC 2 and ISO 27001 share a significant number of security controls, making it practical for organizations to work toward compliance with both frameworks simultaneously. Many foundational practices required by one framework align closely with the other, streamlining the process.

Access control management is a prime example of this overlap. Both frameworks require strict user access provisioning, regular review of access rights, privileged account management, and multi-factor authentication. A well-implemented identity and access management system can meet the requirements of both standards.

Incident response capabilities are another key area of alignment. Both frameworks demand that organizations establish processes to detect, respond to, and recover from security incidents. This includes defining incident classification, escalation procedures, and communication protocols.

Change management processes are central to both SOC 2 and ISO 27001. Whether addressing SOC 2’s processing integrity criteria or ISO 27001’s operational security controls, organizations must manage system and infrastructure changes in a way that safeguards security.

Vendor and supplier management is another shared focus. Both frameworks require organizations to assess third-party risks, monitor vendor performance, and include security requirements in contracts with suppliers.

Security awareness and training is a critical component of both standards. Employees must be educated about their security responsibilities and receive regular training to stay informed about potential risks.

Documentation and policy management also align closely. Both frameworks require organizations to maintain up-to-date security policies and procedures that reflect current practices. These documents must be reviewed and updated regularly.

The overlap in these controls often leads to cost efficiencies for organizations pursuing both frameworks. A single security control implementation can frequently satisfy the requirements of both standards, reducing compliance costs and effort while maximizing the value of security investments.

Additionally, organizations can use the same monitoring and measurement systems for both frameworks. Metrics, key performance indicators, and reporting mechanisms developed for one standard often fulfill the needs of the other, further simplifying compliance efforts.

Selecting the Right Framework for Your Business

Deciding between SOC 2 and ISO 27001 depends heavily on your business model, target market, and regulatory environment. Picking the right framework can give your business a competitive edge, while the wrong choice can waste resources and leave compliance gaps.

Decision Factors to Consider

Your business model and customer base should guide your decision. For companies primarily serving U.S.-based clients, SOC 2 often makes more sense. On the other hand, organizations with a global footprint tend to benefit from ISO 27001's international recognition.

Industry-specific needs also play a big role. For example, healthcare organizations dealing with protected health information (PHI) might lean toward SOC 2, as it aligns well with HIPAA requirements. Meanwhile, financial services firms operating across multiple countries may prefer ISO 27001 because of its broader risk management approach.

Take your resources into account, too. The size and complexity of your organization will affect the timeline and costs of implementing either framework.

Sometimes, industry expectations can dictate your choice. For instance, SOC 2 Type II reports are often a baseline requirement for vendor evaluations in the U.S., while ISO 27001 certification can be advantageous for winning international contracts.

Scalability is another consideration. If you're planning rapid international growth, ISO 27001 may provide a better foundation for global operations. On the flip side, companies focused on North American markets might find SOC 2 offers a quicker path to market entry.

Finally, assess your current security maturity. Organizations with well-established security systems may find ISO 27001 easier to integrate, while those with less formalized processes might benefit from SOC 2's straightforward and prescriptive controls.

When to Choose Each Framework

SOC 2 is ideal for U.S.-based technology companies, especially those serving enterprise clients. SaaS providers, cloud infrastructure businesses, and managed service providers often find SOC 2 compliance valuable for showcasing operational controls.

If speed to market is a priority, SOC 2 might be the better option. Its focus on specific trust service criteria allows for a more targeted and efficient implementation process.

ISO 27001, on the other hand, is better suited for organizations with complex, multi-jurisdictional operations. For example, manufacturing companies with global supply chains or multinational corporations facing diverse regulatory requirements often align well with ISO 27001's comprehensive risk management framework.

Organizations in highly regulated industries or those working with government contracts may also find ISO 27001 more appropriate, as it emphasizes a systematic, continuous improvement approach to security.

Using Both Frameworks Together

In many cases, combining SOC 2 and ISO 27001 can deliver the best results. Since the two frameworks share overlapping control requirements, mapping controls between them can save time and money compared to managing separate programs.

A unified approach to areas like access management, incident response, and change management can enhance the value of your security investments while cutting down on administrative work.

Taking a phased approach often works well. Many companies start with SOC 2 to meet immediate customer needs, then expand to ISO 27001 as they grow internationally. This step-by-step strategy allows organizations to build their security capabilities over time.

Achieving compliance with both frameworks can also differentiate your business in the market. It shows a strong commitment to security, both domestically and globally. Operational benefits include smoother audit processes, unified security metrics, and integrated risk management practices that evolve alongside your organization.

Technology can make dual compliance more manageable. Tools like ISMS Copilot use AI to map controls across frameworks, generate required documentation, and maintain consistent security practices. These tools help reduce the workload and ensure your organization meets multiple compliance needs efficiently.

If your customer base spans different regions or your growth plans include international markets, consider adopting both frameworks. A well-rounded compliance program can open doors to new opportunities and support your business's long-term success.

Using AI Tools for Faster Compliance

Traditional compliance has always been a labor-intensive process, requiring endless documentation and meticulous policy management. But AI-powered tools are changing the game by automating repetitive tasks and offering real-time guidance throughout the compliance journey. These tools don’t just speed up the process - they also bridge gaps between frameworks like SOC 2 and ISO 27001, creating a more seamless experience.

Take ISMS Copilot, for example. Think of it as the "ChatGPT of ISO 27001." This AI assistant supports over 30 different frameworks, including SOC 2, and transforms how organizations handle security compliance. Instead of wading through dense documentation, teams get instant, context-specific guidance tailored to their needs.

How AI Helps with Framework Setup

Setting up compliance frameworks can feel like a marathon. Weeks of research, template hunting, and policy drafting can drain resources. AI tools simplify this by generating customized documentation that aligns with your organization’s specific needs and chosen framework requirements.

Here’s how AI makes it easier:

  • Policy drafting: AI can create security policies tailored to your industry, size, and risk profile. Whether you’re aligning with SOC 2 trust service criteria or ISO 27001 control objectives, the policies are built to fit.
  • Risk assessment: AI tools analyze your business model, identify potential security risks, and map them to the appropriate controls.
  • Audit preparation: Collecting evidence and organizing documentation becomes a streamlined process, saving valuable time.
  • Control mapping: AI identifies commonalities across frameworks, reducing duplicate work and pinpointing documentation gaps.

These automation features also prepare organizations to address compliance needs specific to their region.

US-Specific Features and Support

While AI tools are designed to handle global compliance, they can also adapt to the unique requirements of specific regions, like the United States. Generic tools often miss these nuances, but AI platforms focused on the US market offer localized regulatory context to meet American business and legal standards.

Here’s what that looks like:

  • Formatting alignment: Dates (MM/DD/YYYY) and currency (dollars) are automatically formatted to US conventions, ensuring consistency during audits. Even small details like this can make a difference in how documentation is perceived.
  • Regulatory expertise: AI tools understand US-specific requirements, including state privacy laws, federal contracting standards, and industry regulations that overlap with frameworks like SOC 2 or ISO 27001.
  • Localized language: Policies and procedures are written using American business terminology, making them sound natural to US-based teams and auditors - no awkward phrasing from globally centered tools.
  • Time zone and calendar integration: Compliance timelines, audit schedules, and review cycles are synced with US business practices, eliminating the need for manual adjustments.

Managing Multiple Frameworks Efficiently

For organizations pursuing compliance with both SOC 2 and ISO 27001, managing overlapping requirements can be a headache. AI tools make this challenge far more manageable by identifying shared requirements and ensuring efforts aren’t duplicated.

Here’s how AI supports dual compliance:

  • Unified documentation: AI ensures that a single policy can satisfy multiple frameworks. For example, an access control policy can meet both SOC 2's CC6 criteria and ISO 27001's A.9 requirements, with all necessary elements included.
  • Control mapping: By identifying overlaps and gaps between frameworks, AI streamlines the compliance process, saving time and effort.
  • Audit coordination: AI helps schedule and prepare for multiple assessments, generating framework-specific compliance packages while maintaining a unified security program.

Over time, AI becomes even more effective, learning your organization’s unique context and preferences. This allows for continuous improvements to your security program, reducing maintenance efforts and keeping compliance aligned with evolving standards.

Making the Right Choice for Your Organization

Deciding between SOC 2 and ISO 27001 becomes much simpler when you align the choice with your business goals, target audience, and available resources. Here's a recap to help guide your decision.

If your business operates primarily in the U.S. and serves American clients, SOC 2 often offers the most practical solution. Designed specifically for service organizations in the U.S., it provides a quicker and more cost-effective compliance route compared to ISO 27001. This makes it particularly appealing to startups and mid-sized companies that need to showcase their security measures without delay.

For businesses with a global footprint - or ambitions to expand internationally - ISO 27001 is often the better fit. Its internationally recognized framework and focus on comprehensive risk management make it ideal for organizations in heavily regulated industries or those seeking to establish credibility in enterprise-level sales and global partnerships. While the certification process demands more time and resources, the worldwide recognition it brings often makes the effort worthwhile.

That said, it's not always a matter of choosing one over the other. Many companies pursue dual compliance as they grow, starting with SOC 2 to meet immediate U.S. market requirements while working toward ISO 27001 for broader international appeal.

To make the process smoother, it's important to avoid getting overwhelmed by the intricacies of compliance. Tools like ISMS Copilot can simplify the journey by automating tasks like documentation and control mapping. Supporting over 30 frameworks, including SOC 2 and ISO 27001, these AI-driven platforms significantly reduce the time and effort traditionally required for compliance.

By using such tools, you can focus on what truly matters: building a security program that not only meets compliance standards but also genuinely protects your organization. A well-chosen framework, paired with efficient implementation, sets the stage for growth and builds customer trust.

FAQs

What are the key advantages of achieving both SOC 2 and ISO 27001 compliance for my organization?

Achieving compliance with SOC 2 and ISO 27001 offers a range of advantages for your organization. For starters, it demonstrates a strong dedication to safeguarding information, which helps establish trust with customers, vendors, and partners. This trust can be a key factor in positioning your business as a dependable and secure choice in the global marketplace.

Beyond trust-building, aligning with both frameworks strengthens your organization's data protection measures. It ensures you meet regulatory standards while providing the foundation to expand your operations securely. By addressing the distinct requirements of each framework, your business can highlight well-structured controls, processes, and systems that reflect high standards in information security.

How does ISMS Copilot help simplify compliance with SOC 2 and ISO 27001?

ISMS Copilot takes the hassle out of achieving compliance with SOC 2 and ISO 27001 by automating key tasks like managing documentation, conducting risk assessments, and tracking controls. By cutting down on manual work, it keeps your organization aligned with compliance standards through real-time updates, continuous monitoring, and automated workflows.

The tool simplifies evidence collection and audit preparation, helping you save time, reduce mistakes, and maintain strong security practices. Its automation ensures your policies stay current and compliance processes run smoothly, making certifications for both frameworks much more manageable.

What is the best framework for an organization planning to expand internationally, and why?

If your organization is considering expanding internationally, ISO 27001 might be the smarter choice. It’s recognized and respected across the globe, making it particularly attractive to international partners and businesses outside of the U.S. Its global reach helps showcase your dedication to strong information security practices, no matter the country or industry.

In contrast, SOC 2 tends to be more prominent within the U.S. and may not hold the same level of recognition in other countries. For organizations aiming to establish global partnerships or align with international compliance standards, ISO 27001 often aligns better with those goals.

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